The Safe Harbor for Your Recurring Revenue
Automated involuntary churn recovery designed exclusively for Stripe. Secure, reliable, and invisible until it works. Stop losing customers to failed cards.
Just now
Recovered $249.00
From Failed Charge to Recovered Revenue
Our intelligent system handles the entire lifecycle of a failed payment, so you don't have to lift a finger.
Payment Fails
Stripe detects a card decline due to insufficient funds or expiry.
Smart Logic
ChurnHarbor analyzes the error and schedules the optimal retry time.
Branded Outreach
Personalized emails are sent from your domain with a one-click update link.
Revenue Recovered
Customer updates card, payment succeeds, and subscription continues.
Everything you need to stop churn
Deliverability guidance
Built-in support for SPF, DKIM, and DMARC ensures your recovery emails land in the primary inbox.
Sequence editor
Tailor the email cadence, tone, and branding to match your company's voice perfectly.
ROI Dashboard
See exactly how much revenue you've saved. Track recovery rates by campaign.
Segmentation by plan/MRR
Coming soon: Target high-value accounts with bespoke recovery strategies.
Activity Log & Audit Trail
Complete transparency on every action taken on your Stripe customer accounts.
Stop-on-success Suppression
Intelligent webhooks instantly stop emails once a payment succeeds to avoid annoyance.
Security-first architecture
Your data security is our harbor's foundation. We operate with minimal access and maximum transparency.
- SOC 2–aligned practicesEnterprise-grade security controls and regular internal audits.
- PCI scope minimized (no card data stored/handled)We never touch raw card numbers, only Stripe tokens.
- Signature-verified webhooks & Idempotent processingPrevents spoofing and ensures no double-sends.
- Queue-backed retries & Detailed activity logReliable execution with a complete audit trail.
Transparent Pricing based on Recovery
No monthly fixed fees. We only make money when you recover lost revenue.
- We attribute revenue only if a payment succeeds within 30 days of our email.
- You are not charged for recoveries that happen through organic retries.
Starter
Perfect for startups and growing SaaS.
No recovery = No fee
- Up to $50k MRR processed
- Standard email templates
- Basic Analytics
Scale
For high-volume businesses.
Volume discounts available
- Unlimited MRR
- Custom Domains & Branding
- Dedicated Account Manager
- Advanced Dunning Logic
Frequently Asked Questions
Does this replace Stripe's built-in retries?
Yes, ChurnHarbor is designed to take over the dunning process. We recommend disabling Stripe's native retry schedule to avoid emailing customers twice. Our system is smarter and achieves higher recovery rates.
Is it safe to give you access to my Stripe account?
Absolutely. We use OAuth to connect, meaning we never see your password. We only request the permissions necessary to monitor charges and update customer billing details. You can revoke access at any time.
Can I customize the emails?
Yes, on the Scale plan you have full control over HTML templates, sender domains, and copy. The Starter plan allows for logo and color branding on standard templates.